Aftercare.
Handing over the site is not the end of the job. We stay close after the move, fixing snags, adapting the space as the company changes and keeping the office running smoothly.
The office changes as the company does, and we help make that happen without extra effort.
After the move, teams grow, workflows shift and new demands on the space appear. Our client service team takes on every office adaptation job, from swapping a door handle to replanning an entire floor.
The guide to managing an office after handoverFour levels of support.
The period right after handover
In the first weeks after the move we log every snag that shows up under real use. We fix them on an agreed schedule, with no arguing over whose responsibility it is.
Warranty work
We keep a register of warranty obligations across every trade and supplier. If a defect turns up we arrange the fix through the right subcontractor or manufacturer, so the client calls us rather than chasing it down themselves.
Adapting the space
As the company grows, the way it works changes and new requirements come up, so we replan the space, add desks and change the zoning. Knowing the project already lets us do this faster and cheaper than bringing in a new contractor.
Scheduled maintenance
Under a retainer contract we run regular inspections, minor repairs and preventive checks, including tightening fittings, replacing consumables and testing engineering systems. We catch major breakdowns before they affect the work.
One point of contact. The project's full history.
After handover you get a client service manager, the same person who ran the build. They know what is installed and where, which materials were used and whose warranty covers what. You never have to explain everything from scratch on every call.
- One point of contact
- A warranty register
- Fast callout
Projects under long-term support.
The guide to running an office after handover.
The guide covers what to check at handover, how to work with the contractor during the warranty period and when it makes sense to sign a maintenance retainer.
Read the guide
Small works solve focused problems without a full cycle.
Need a new meeting room or a few extra desks? For jobs that do not need ongoing support, we run a separate service that moves fast, with a fixed estimate and a warranty.
About small worksResources on the topic.
Tell us about your site.
We will work out the right level of support and price a retainer for your office.
The office runs, and we are close by.
We will take on projects we built ourselves, and offices built by another contractor, after a technical survey of the site.
Get in touch